Reviews

Excellent work and quality customer service from Brad Van Achte.

Brad & the team were great to work with, I'm excited for them to be my new service dealer for our Range Rover Sport Diesel!

Service was extremely professional, felt looked after and Brenden paid close attention to detail. Even sent pictures of the work process and sent me home with a washed and detailed vehicle as well. My family would highly recommend Motor …

Had a great experience at Motor Werke. Brad helped me out and answered all of my questions. Would definitely recommend 👍

Very impressed with punctuality and the complimentary services such as cleaning our vehicle and providing us with a new vehicle while we waited on repairs.

10/10 definitely going back

MW is reliable, friendly and trustworthy.

MotorWerk has been nothing short of amazing. I just had some significant work done to my 10 year old beloved vehicle. I have never had a such fair, kind and thorough experience- I do not drive a luxury vehicle, but I actually think they …

Lit

Awesome customer service and care!

Wonderful and knowledgable staff, great service, fast and accommodating.

MW went above and beyond in their customer service and technical expertise. After unsatisfactory experiences with other shops, MW quickly identified the issues, worked with on solving the issues and came within my budget. Well done! I …

Everything and more that you can expect from a professional workshop. We were welcomed super friendly, they took their time for us, everything was explained to us and we were constantly kept up to date. If I could give more stars than 5 I …

I took my Merc in for a “B” service. Dealing with Chris was a pleasure, he went over in detail what needed attention now and what is required next. Excellent service and repair.

I took the car in clean and got it back in showroom condition…

Very pleasant experience. Friendly knowledgeable staff, courtesy shuttle back to my house. Safety was completed in a timely fashion and I received a. Complementary car wash. I will use this place going forward.

Thorough annual inspection of the vehicle. Very professional employees and shop. First time at Motor Werke and would definitely recommend them.

The team at Motor Werke completed a comprehensive inspection on a used vehicle I was considering purchasing, and I am so very glad I chose them. Thanks to one of their technicians doing a thorough vehicle check, I avoided what was …

Tod did a fantastic job detailing my wife's car, leaving it looking like new. Extremely happy with the results.

Prompt, efficient and did exactly as agreed upon.

Wonderful service! They were able to squeeze my car in to diagnose and repair, even thought they were fully booked up for weeks. Communication was great, and cost was fair and discussed thoroughly! Thanks for everything and to everyone! …

Recently I had an unfortunate accident with the convertible too of my BMW. After calling several auto body shops, I was fortunate to speak to Braeden of Motor Werke. He was interested in my story and asked detailed and relevant questions. …

Top Notch Service. Above and beyond any of my expectations. Thank you MW and all staff.

I’ve used several detailers over the years and they by far are the best! Highly recommended and will definitely be back! Thank you!!!

From front to back, staff and service at Motor Werke was exceptional!! Just completed my third appointment with significant repairs and maintenance performed including clutch/pressure plate and flywheel, pullies, belt, oil change. All …

There was a ton of work to be done and it did take a while to complete, Chris and team were great on keeping informed on progress and delays. Just got it back today and it runs beautifully and very quiet for a VW bug, hardly heard them pull…

Prompt and professional. Staff was very kind and accommodating. Thank you very much will return.

The good folks at MotorWerke are as thorough, honest and transparent as it gets. I am very happy to pay for the quality of service I receive in having our vehicles looked after there as I have total confidence that what I’m being told needs…

I have been using Motor Werke for over ten years now and have always been very satisfied with the work performed and impressed by the level of expertise and professionalism.Chris and his staff go above and beyond making the experience a …

Timely

I am extremely happy with the services from MW. They went above and beyond, even got a complimentary detail on my car. I will not trust any one else to work on my Audi from now on. Thanks again!

Detailed and thorough inspection of my BMW, explanation and video provided of any concerns that were noted. All work performed professionally and vehicle cleaned/detailed when I picked it up!

Very diligent and thorough.

Incredible level of service – best I have experienced!

I am very pleased with the brake work done on my Porsche. We recently went on a motor trip and the brakes performed very well with little brake dust and smoother operation than before. I was also pleased with how quickly they were able to…

Hi Nathan the car runs and drives SO much better. A very fun and enjoyable ride back here with the lake on the left! I should have had this major tuneup done long ago its so much better.

M Werkes did an awesome job with my car and we’re very professional in their approach and work. I would certainly recommend them to anyone looking for the white glove touch

It’s the most wonderful auto repair experience I’ve ever had in my 68 yrs of life. I can’t say enough good things about the the work they performed on my Mercedes 200B turbo in replacing my front wheel bearing and the wheel alignment they …

I am impressed with everything about Motor Werke! My 2010 Q5 was in need of multiple age/mileage related repairs. They are honest and thorough, very knowledgeable and explain everything that is required in priority order, photos included…

I highly recommend the MW team. We were having issues with our Audi TT and they kept us informed throughout our car's diagnostic challenges and repairs and ensured that as much of the bill was footed by our extended warranty company as …

I took my vehicle to Motor Werke to have a complicated repair on my BMW and was reassured by their professionalism and the results. This was not new for them and they did a great job. Motor Werke's customer service was excellent as well – …

The staff were polite and courteous. They completed the service on time at the price quoted and returned the car in immaculate condition

Fixed diesel leak

Great staff, very friendly

Incredibly professional, punctual and transparent. Nathan, their technician worked several hours O/T to get me back on the road when they promised they would. Chris handled my file and called and FaceTimed several times to update me on …

Excellent service

The service was great. My 10 year old vehicle looks like new.

Very happy with the experience

Spark plugs and coils were replaced. Car was given a multipoint inspection and a full report was issued. Service included a car wash and cleaning. Great customer service was provided. 👍

Was on vacation in Kelowna and had an emergency service that was required. No other shop in Kelowna could help me but Moto Werke was able to get me looked after and I was able to safely make it back home. Sophie was amazing and took the …

I was passing by Kelowna on a road trip and my cayenne gts threw a check engine light all of the sudden. Worst part to ruin your road trip so I had to call around the town to find a place open on a Friday afternoon before the long weekend. …

What a wonderful team.

Sophie was a star and got me squeezed in for my inspection appointment. The welcome was lovely, got myself a cool can of bubbly water, can't complain there. The check up was very well done and everyone I met who …

Motor Werke is unmatched in customer service, professionalism and transparency. Ever since meeting Chris and the team, I haven't once thought about going to another shop. Techs Jason and Liam have taken great care of my X5, while Kyle and …

A+

Chris and his team provide a great experience.

Highly recommend.

I had a flat tire on a Sunday, when all shops are closed. Chris and Nathan happened to be at the shop when they were closed and were kind enough to swap me to my spare!

Very good, costly but you get what you pay for. Really helpful and does excellent work would recommend for sure. Nathan did an excellent job and is very knowledgeable, he truly cares about the vehicles he works on.

I brought my Lamborghini murcielago SV in due to a nice coming from the engine area. They when over and above to find the issue and were very professional regarding a full diagnosis of the Murcielago to point out any other issue I was not …

First time customer. Professional, competent, cost not unreasonable.

Brad, Marie and Liam were super professional and kind. They helped us out of a jam when we experienced engine trouble on our vacation to Kelowna. They managed to fit us into their very very busy schedule, gave us a lift and a couple of …

Everyone at Motorwerke treats you like royalty. They are very detail oriented and make sure you understand the service you need and give you the options to make the experience fit your needs and budget. Johnny's Wax shop made the car look…

Walked in to MW and was greeted by Chris Germana. I needed some fuel line retainer clips for vintage Ducati. I was not thrown out and Chris went back to his shop and came back with what I needed. I had been all over town for these simple …

Best vehicle service ever from a repair shop.

Cappuccino and courtesy car upon arrival to the play by play through the day was amazing.

Then to top it off a pretty flower in my console and my car washed and detailed for pickup.

Worth the …

Can’t say enough about the high level of professionalism and service! Traveling between Kamloops and Penticton with whole family and had Christmas light dashboard experience while on the Connector. They invited us in immediately for a …

Amazing team ! Honestly

The only people who can work on Maserati with no issues ! Sorry August , these guys are way more experienced with exotic cars lol.

Brad kept me up to date on all repairs and progress. They were also very accomodating in giving me a courtesy vehicle when there was a delay in parts being sent.

Always a great experience with the knowledgeable staff and assurance that repairs have been done properly.

Thank you Sophie and MW team for squeezing my appointment in last minute to tune up my Porsche for the upcoming car show!

And the cookie and flowers left in the car was a nice personalized touch. Will be back for sure !

Motor Werke was highly recommended to me when I moved to the Okanogan. Chris and his team have always provided me with a level of detail and professionalism that is "second to none". In my opinion there is no other place to have your …

Outstanding service and professionalism from every single team member. They go above and beyond, I have never had that kind of experience from a mechanic shop.

Brad was my service advisor and he was excellent.

Not just a clean car post …

I won’t say much but I would just recommend everyone to visit and trust them as they are professionals and keep their word and are very hard working just loved their work and their spirit

Very thorough. Felt in good hands. They genuinely care about me and my car.

Chris and Brad were very helpful and explained what the issues were and how they were going to correct them. They did it quickly and kept me informed as to the progress. Would definitely use them again.

Outstanding customer service and the quality of craftsmanship was top notch. Definitely exceeded my expectations. Thanks Motorwerke!

You cannot go wrong with Chris and his Team! Great service and a straight forward approach with recommendations, documentation, excellent implementation and communication along the way.

Tod and his team are very professional and do a very good job. highly recommend this company for all of your detailing needs!

Excellent service, their inspection is very thorough and they provide you with pictures and videos in addition to the documentation which helps determine priority for repairs/maintenance outside of the regular tuneup that needs to be be …

Prompt and great service and timely shuttle drop off

This is one classy outfit! In this post-pandemic era where "due to covid, we are going to provide you with way less and charge you way more" Motor Werke sets a bar that makes me feel really good about taking my new little summer car to them…

My first experience with Motor Werke was excellent in every way. They were incredibly thorough with their inspection and communicated every step along the way. I also had my car detailed and ceramic coated, so it looks like new again. …

Motor Werke gives sound advice and utterly reliable service to my ageing Volkswagen. They prioritize various aspects of my vehicle's needs, based on safety and performance, that help me to extend the life of my car. I highly recommend …

Each visit is always a stress-free visit. The MW team is transparent, friendly and keeps you informed of progress from start to finish. The best feeling is knowing each time a service done (no matter how big or small) you get car cleaned …

Great service. Thorough and professional.

My old Jag was in Motor Werke for most of the winter. The staff worked on it as time allowed and the car was ready for me to pick up this spring. During the duration I was updated on a regular basis as to the work being done and what the …

My vehicle was towed to MotorWerke due to an engine issue. The team at MotorWerke happily at the last minute were able to secure a courtesy car for me which I was extremely grateful for and let me hang onto it until they were able to …

Excellent service!! 50 Stars! Sophie is lovely, professional and knows her stuff! They kept us informed over the two days the car was in the shop to let us know the results of the inspection and diagnostics. Photos and videos! Wow. Best …

GREAT service; they were able to squeeze me in and perform services same-day that I called (twice!) and I really felt like they were grateful for my business. Their shop is immaculate and their people are very professional and friendly. I …

The service was first class and the detailing job was terrific. Thanks to the MW Team.

We trust Chris and team with our BMW 328ix. Over the past six years, they have always performed work with a high degree of professionalism and competency. They deliver on time and on budget. We never hesitate to recommend their above and …

Outstanding, professional service. My vehicle and I were treated like gold, and I was not pushed or upsold. They were transparent and knowledgeable about my vehicle and presented me with a thorough outline of my options. My preferred choice…

Always detailed and professional.

Great Team who care about their service and clients. If you care about your car and are looking for folks who will care as much as you do, this is a great shop! --MW can also assist and help you with anything you would like to change and or…

My first interaction with MW was booking and (subsequently) rescheduling my appointment – all of which was done smoothly and professionally.

My car had come off a trailer, out of province, and I need a plate to get it to MW.

They loaned me…

The Motor Werke team was fantastic to work with! They showed attention to detail the through the whole process and worked with us sourcing solutions for any hiccups that arose. Highly recommend!

The most friendly and professional team I have dealt with. Very knowledgeable and not afraid to go the extra mile for you. I was also extremely impressed how clean the repair bays are I would feel comfortable dropping my lunch on the floor …

Super helpful staff with a great amount of knowledge in there field!!

The team at motorwerk did a great job servicing and repairing my recently purchased BMW. The process was clear and transparent. My service advisor, Brad, was communicative throughout the process. My vehicle was there 2 weeks. There was a …

First thoughts: Professional and clean shop and office. Gave us a loaner car while they worked on our car. Kept us updated on the service they were providing. Fixed our car and washed it inside and out afterwards.

Couldn't ask for anything…

This was my first time at Motor Werke as I usually take my European vehicles to the dealership. The level of service and professionalism is unmatched across any industry here. I dealt with Sophie and she is fantastic! I was looking for a …

Best customer service in the Okanagan!

Amazing service, highly recommended

They update service progress by text. Provide vehicle inspection covering all vehicle components and report on deficiencies and suggested maintenance intervals – even took samples of drivetrain fluids. Would highly recommend.

Excellent and on time service

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